We had never been there before and it was an emergency, but they got us in within an hour. The staff was super helpful and friendly and Dr. Metz spent over 30 minutes working out a treatment plan within our budget and never once pressured us into doing expensive testing, offering to try some medicines first. A few days later they called to check in on my dog’s condition and give some more recommendations on how to proceed. We went in with a dog moments away from dying and a week and a half later she’s playing like she was never sick. I will definitely be transferring my other dog’s records here as well!